Introduction
This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services. We are committed to protecting your personal data and respecting your privacy rights.
Information We Collect
Information You Provide
When you contact us through forms on our website, we collect:
- Name and contact details including email address
- Institution name and role
- Information about your inquiry or project requirements
- Any other information you choose to provide in communications
Information Collected Automatically
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- IP address and general location information
How We Use Your Information
We use collected information to:
- Respond to inquiries and provide information about our services
- Communicate with clients about projects and deliverables
- Improve our website functionality and user experience
- Analyze how visitors use our site to enhance content and services
- Comply with legal obligations and protect our rights
Legal Basis for Processing
We process personal data based on:
- Consent: You provide explicit consent when submitting forms or accepting cookies
- Contract: Processing is necessary to fulfill service agreements
- Legitimate interests: We have legitimate business interests in responding to inquiries and improving our services
- Legal obligation: Processing may be required to comply with applicable laws
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist with website hosting, email delivery, or analytics
- Professional advisors including lawyers and accountants when necessary
- Law enforcement or regulatory bodies when legally required
All third parties are required to maintain confidentiality and use information only for specified purposes.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. When information is no longer needed, we securely delete or anonymize it.
Typical retention periods include:
- Inquiry information: retained for 2 years unless you request earlier deletion
- Client project data: retained for 7 years for legal and accounting purposes
- Website analytics data: retained for 26 months
Your Rights
Under data protection law, you have the right to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal data
- Restriction: Request limitation on how we use your data
- Portability: Request transfer of your data to another organization
- Objection: Object to processing of your personal data
- Withdraw consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at [email protected]
Cookies
Our website uses cookies to enhance functionality and analyze site usage. You can control cookie preferences through our cookie banner. For detailed information, see our Cookies Policy.
Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries outside Ireland. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Information
For questions about this Privacy Policy or our data practices, contact us at:
42 Merrion Square East
Dublin 2, D02 XF86
Ireland
Email: [email protected]
Supervisory Authority
If you believe we have not addressed your concerns appropriately, you have the right to lodge a complaint with the Data Protection Commission of Ireland:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland